Customer hub

Hey, how can we help you today?

Can I speak with a customer service rep?

You can email us, send a message to hello *@* pineapple-rock.com. (remove the *).

You can also reach us via chat via the brand you made your original purchase from.

What are your terms of sale?

To read the full terms of sale click here.

What are your postage costs and shipping terms?

To check our shipping costs and times and how to get free shipping click here.

Do you do student discounts?

Yes, we do! Check out how to sign up here

How do I return something?

Darn it! Did we get something wrong? Well, we’re happy to sort out the problem! Click here to get started

Do you offer a price match guarantee?

We certainly do! Check out how to get a discount here.